Solutions / 02

Digital communities

Make participation more trustworthy without collecting a full identity dossier.

The problem

Community operators face automation abuse, while legitimate members want to participate without providing unrelated personal information.

The proposed approach

Use a selective verification moment for actions that warrant it, with a path for people who cannot complete the preferred method.

The aim

A model for balancing abuse resistance, accessibility, and privacy.

Five considerations

  1. Identify the actual abuse pattern.
  2. Choose the least intrusive check that can address it.
  3. Provide clear reasons and accessible alternatives.
  4. Throttle suspicious repeated attempts.
  5. Measure false positives and participant friction.